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Weather Policy

Large entertainment and sports events are rarely cancelled unless the stars, players or cast are unable to perform. With North Carolina weather, it's always an unknown in terms of exactly what type and amount of precipitation will fall, and conditions can vary widely throughout the region. We always watch the weather closely and monitor road conditions and do understand the hardship that inclement weather may cause for some travelers. Local weather or road conditions that may affect an individual guest or guests from attending are not cause for cancellation. You should allow yourself some extra time to travel to the theater if you are attending a scheduled performance in inclement weather. Please note that refunds are not issued if the show is performed as scheduled. For more information or questions please contact DPAC at CustomerService@dpacnc.com

For some multiple performance Broadway shows, ticket holders concerned about driving conditions may be allowed to exchange to an alternate performance of the same show either earlier or later in the week if available, but remember that as time goes on seating choices become more limited. Certain restrictions may apply and affected ticket buyers should email us at CustomerService@dpacnc.com to make this exchange, or if purchased online please contact Ticketmaster 1-800-653-8000. If the scheduled performances occur, touring Broadway shows do not offer refunds regardless of any local weather or road conditions that may impede, delay or prevent your attendance.