Service Animals

  • Service animals are welcome at DPAC.
    • A service animal is defined by the Americans with Disabilities Act (ADA) as a dog that has been individually trained to do work or perform tasks for an individual with a disability and the presence of the dog is acceptable to the event organizer and venue operator. The tasks performed by the dog must be directly related to the person’s disability.
  • Purpose of a Service Animal
    • In accordance with the ADA, DPAC may ask if the animal is required because of a disability and what work or task the animal has been trained to perform. DPAC will not require documentation, such as proof that the animal has been certified, trained, or licensed as a service animal.
  • Identifying Service Animals
    • At DPAC, we place a high value on the comfort and safety of our guests. We ask that service animals remain on a collar, leash, and wear the proper attire including a tag and or vest identifying themselves as a service animal.
  • The following are NOT considered to be service animals.
    • Animals that are not a dog.
    • Therapy animals; Emotional support or comfort pets; companion animals; and "social/therapy" animals since emotional support or comfort is not a task related to a person’s disability.
    • Dogs training to be service animals are also not considered service animals until fully trained.
  • Questions / Contact Us
    • If you intend to bring a service animal to an event, no advance notice to DPAC is needed.
    • Simply notify your ticket representative at the time of purchase so that an accessible aisle seat may be reserved for you.