Purchase Seats

Great DPAC Tickets Are Just a Click Away!

  • The Blue Cross Blue Shield of North Carolina - Ticket Center at DPAC offers several convenient ways to purchase seats to each of best Broadway, concerts, comedy, and special events in North Carolina. Our computerized ticket system enables you equal access to great DPAC seats throughout all the purchase methods listed below.
  • Under the Consumer Warning tab below, please watch our short video on the risks of purchasing tickets from unauthorized sources.

Online

  • Great seats are just a click away at DPACnc.com.
  • Enjoy the speed of online purchasing and lock in your seats instantly and conveniently without leaving your home or office.
  • Order online, 24 hours a day with DPAC’s online ticketing powered by Ticketmaster.
  • Tickets purchased on DPACnc.com and Ticketmaster.com are subject to a per ticket service fee, a non-refundable per order processing fee plus optional delivery fees.
  • For ticket purchases with no added fees, please visit us and buy in person at the Blue Cross Blue Shield of North Carolina Ticket Center at DPAC.  

By Phone: Call 919.680.2787

  • You’ll receive the best service by calling us and speaking with a specially trained Seating Specialist right at DPAC. If you have questions, we’re here to help.
  • Regular Hours: 
    • Monday -Friday 10am - 5pm
    • Saturday 10am - 2pm
  • Summer Hours (Memorial Day - Labor Day):
    • Monday - Saturday 10am - 2pm
  • Visa, MasterCard, Amex and Discover Cards accepted.
  • When there is a scheduled performance, phone lines are opened three hours prior to show time and through the start of the show.
  • Tickets purchased by phone at DPAC are subject to a per ticket service fee, a non-refundable per order processing fee plus optional delivery fees.
  • For ticket purchases with no added fees, please visit us and buy in person at the Blue Cross Blue Shield of North Carolina Ticket Center at DPAC.  

In Person

123 Vivian Street, Durham, NC 27701 (at Vivian and Mangum Streets)

  • Buying tickets to individual shows? You can save big by visiting our Blue Cross Blue Shield of North Carolina Ticket Center at DPAC since there are never any added charges for tickets purchased in person, right at DPAC.
  • Regular Hours:  Mondays -Friday 10am - 5pm ; Saturday 10am - 2pm
  • Summer Hours (Memorial Day - Labor Day): Monday - Saturday 10am - 2pm
  • When there is a scheduled performance, the Blue Cross Blue Shield of North Carolina Ticket Center at DPAC is open three hours prior to show time through intermission.
  • The Blue Cross Blue Shield of North Carolina Ticket Center at DPAC is closed on the following Holidays: Memorial Day, 4th of July, Labor Day, Thanksgiving, Christmas Day, and New Year’s Day.
  • In addition, the Ticket Center will close early at 3pm on the Friday before Memorial Day weekend, the Friday before Labor Day Weekend, the Wednesday before Thanksgiving, and will also close at 2pm on Christmas Eve and New Year's Eve. 
  • Temporary parking is available on Vivian St directly in front of DPAC.  These 15-30 minute spots are free and available on a first come, first served basis.

Ticketmaster

Ticketmaster is the only authorized third-party ticketing service of DPAC and offers several easy ways to buy:

  • Online at Ticketmaster.com
  • Broadway / Dance Events: Order-by-phone at 800-982-2787.
    • Monday-Friday: 9am - 9pm
    • Saturday: 9am - 8pm
    • Sunday: 9am - 6pm
  • Concerts-Comedy-Family shows: Order-by-phone at 800-982-2787.
    • Monday-Friday: 9am - 9pm
    • Saturday: 9am - 8pm
    • Sunday: 9am - 6pm
  • TDD (Telecommunications Device for the Deaf) at 800-943-4327

Group Services

  • Groups of 12 or more can save up to 15% for most of DPAC's Broadway shows.
  • Visit our Group Services Page for more information.

Gift Certificates

  • Gift Certificates are available for purchase at the Blue Cross Blue Shield of North Carolina Ticket Center at DPAC, by phone at 919-680-2787 or online
  • Available in $50 increments.
  • Redeemable by mail, by phone, or in person at the Blue Cross Blue Shield of North Carolina Ticket Center at DPAC for any DPAC ticketed event based on availability at time of redemption.

Mobile Tickets

Mobile Entry is the easiest and safest way to access tickets to events at DPAC.  When you select Mobile Entry – your mobile phone is your ticket.  For detailed information including guides on how to access your mobile tickets for fastest entry, please click here.

If you would like to change from Mobile Entry and have your tickets printed and left at the Blue Cross NC Ticket Center at DPAC for pick-up, you still have this option. To request this change, please email us at [email protected]

Consumer Warning

The  Blue Cross Blue Shield of North Carolina Ticket Center at DPAC and Ticketmaster including DPACnc.com and Ticketmaster.com are the only OFFICIAL TICKETING PROVIDERS for events at DPAC. Tickets obtained from other unauthorized sources may be stolen, counterfeit or invalid due to payment issues and will not be honored. Tickets purchased from other sources are often greatly inflated in price and are not eligible for assistance if tickets are ever lost or stolen or if the event is canceled or rescheduled. DPAC is not responsible for tickets purchased from other sources.

Age Requirement / Young Children at Performances

Please note that all guests require a ticket, regardless of age. Children under the age of 6 are not allowed at most DPAC performances including Broadway, Concerts, and Comedy shows. Children must be able to sit quietly in their own seat without disturbing other guests. Some shows make further age appropriate recommendations, and DPAC will provide those on its website; however, parental discretion is always advised, and judgment of the content for each show should be made on an individual basis prior to purchase. When available, DPAC provides links to show websites for further information and recommendations. As a further courtesy to our patrons, DPAC recommends one parent or chaperone for every one child in attendance. This policy does not include special kids shows such as Disney Live, Wild Kratts, Paw Patrol Live, and Peppa Pig.

Selling Unused Tickets

You can easily and safely sell your tickets to most events.

Learn More.

What is variable or dynamic pricing?

Dynamic pricing is when an event takes the initial ticket prices set before an event goes on-sale, and then adjusts prices based on demand. In most cases, as the number of available seats decrease, prices rise.

 

It’s an approach that you are probably familiar with from many other areas of leisure and entertainment, including sports, theme parks, and travel including hotels, rental cars, and airlines. All Broadway shows at DPAC use this approach and some concert and comedy events as well.

 

We encourage ticket buyers to always buy early for the best prices and best selection.

 

Please note: In some instances ticket prices can also be lowered as an event date approaches based on available inventory. Your price is set and guaranteed at the time of purchase and there are no refunds or reimbursement for price variances between seats in the same section or row.