Safety First is Our Highest Priority
At DPAC, your safety and peace of mind remain our highest priority. Our comprehensive Safety First Commitment is designed to make events safer for guests, staff, vendors, and visiting shows, while maintaining the legendary customer experience for which DPAC is best known.
Fresh Air and Filtration
DPAC's heating and air systems are programmed to maximize fresh air and filtration systems have been upgraded to MERV 13 filters which are 300% more effective in capturing airborne particles.
Face coverings for staff and guests may be required by certain artists, shows, promoters, or City, County or State officials. Guests will be advised prior to each event.
Staff Members and guests are required to hand sanitize before entry plus staff frequently wash hands during their shifts.
We’ve added over 150 hand sanitizer and antibacterial wipe dispensers throughout all areas of DPAC.
Contactless / touchless ticket scanning, restroom fixtures, food & drink ordering and payment processing.
Sick or Symptomatic?
Easy refunds for anyone that has tested positive, been exposed, or is just not feeling their best.
Commitment to Clean
Per CDC guidelines and using EPA certified cleaning agents and disinfectants, DPAC is deep-cleaned after every performance with high-touch surfaces cleaned more frequently throughout the day and evening during events.
Clean and Safe Team
Certified Cleaning Safety Managers (CSM's) and a 100% increase in cleaning and disinfection staff before, during and after events.
Record of Vaccination or Record of a Recent Negative Test
DPAC is requiring record of a COVID-19 vaccination OR record of a negative COVID-19 test taken within 72 hours of an event date for guests age 12 and older. Plus, 100% of DPAC staff are vaccinated including all vendors who have staff that work onsite at DPAC events.