DPAC Reopens this August -
Frequently Asked Questions

 

Here are some of our most frequently asked questions about our reopening in August. If we have missed your question though, please know we are easy to reach at: [email protected]

What capacity will DPAC reopen at and will there be open seats between groups of seated guests?

In accordance with Gov. Roy Cooper’s latest executive order, seating limitations in North Carolina have been lifted, opening the door for DPAC to welcome back our members, friends and guests for the upcoming 2021 / 2022 season.

 

In August, DPAC will reopen at 100% capacity (2,700 seats) with no open seats between groups of seated guests.

 

Unlike a sporting event that may have TV revenues to subsidize their overhead and operating costs, the big Broadway shows, concerts, comedy and special events that perform at DPAC require 100% of capacity in order to cover the overhead associated with these major national tours.

Will face covers be required of audience members when DPAC reopens?

Following recent guidance from the Centers for Disease Control and Prevention (CDC) that fully vaccinated individuals can safely do most activities without wearing a face cover, Gov. Cooper and NCDHHS Secretary Cohen announced that North Carolina will remove its indoor mask mandate for most settings including venues like DPAC.

 

It can still be expected though, that face covers will be required for some of the events in the early stages of DPAC’s reopening.

 

Determination will be made on a show-by-show basis and any special requirements of audience members (such as wearing face covers while at a DPAC event) will be sent to ticketed guests and updated regularly on our website.

 

It’s important to know that certain artists, events and promoters at DPAC, may also require face covers for audience and staff members, separate and apart from current State of North Carolina guidance.

 

For DPAC events without a face cover requirement, guests will be welcome to continue wearing a face cover if they feel more comfortable doing so.

Will proof of vaccinations or a recent negative COVID test be required of guests when DPAC reopens?

At this time, vaccinations or a recent negative test are not required by the State of North Carolina and DPAC is not expecting to check vaccination status or require proof of a negative test before entry to events. While this decision could change based on future State guidance, no major venues (theaters, arenas, amphitheaters, or stadiums) in North Carolina are planning such checks.

 

While DPAC cannot ensure that everyone in attendance at a DPAC event has been vaccinated, national surveys indicate 90% to 95% of Performing Arts Patrons have already been vaccinated or have an upcoming appointment to be vaccinated.

 

It’s the goal of State of North Carolina health officials that everyone in North Carolina gets a safe and effective COVID-19 vaccine—so that everyone can all get back to the people, places, and events we love this summer and fall. Toward that goal, DPAC is dedicating over $75,000 in digital, online and email media and marketing to the State of North Carolina’s vaccination information campaign.

Have you increased ventilation inside DPAC in any way?

DPAC's heating and air systems are programmed to maximize fresh air and filtration systems have been upgraded to be 400% more effective in capturing airborne particles.

 

DPAC has also installed patented technology that purifies indoor air by eliminating airborne particulates, odors, and pathogens. This technology is trusted to safely clean the air in thousands of offices, schools, airports, hospitals, and other community spaces around the world.


For more information on this new air purification system, please visit: GPS Air Purification System

 

How frequently is DPAC cleaned?

DPAC has added trained Sanitization Compliance Officers, and a 100% increase in cleaning and disinfection staff before, during and after events.

 

Per CDC guidelines, and using EPA certified cleaning agents and disinfectants, DPAC is deep-cleaned after every event with high-touch surfaces cleaned more frequently throughout the day and evening during events.

 

In addition, DPAC has received the Global Biorisk Advisory Council (GBAC) gold-standard certification for cleaning, disinfection, and infectious disease prevention. DPAC is one of just a handful of theaters in North Carolina to receive this GBAC Star Accreditation.

 

For more information, please visit: DPAC’s Safety First Commitment

What other precautions are you taking?

The team at DPAC has been working nonstop for over a year to be among the best prepared venues in America for the time when we can reopen.

In total, DPAC has invested over 1,500 staff hours in planning and preparation for our reopening.

In addition, the City of Durham has invested over $250,000 at DPAC including hand sanitization and disinfectant wipe dispensers, cleaning and disinfection equipment, touchless / contactless restroom fixtures, food-beverage payment processing, ticket scanning equipment, plexiglas shields and partitions, and air purification systems and other HVAC modifications.

For more information, please visit: DPAC’s Safety First Commitment.

 

I am concerned about those who are resisting the vaccine being in the same audience with the vaccinated. How is DPAC going to handle this?

Whether at DPAC, on a public sidewalk, shopping, eating out or while at any number of the many places we go every day, the Centers for Disease Control and Prevention (CDC) says our best defense against COVID-19 is being vaccinated.

 

According to the Centers for Disease Control and Prevention (CDC):

 

  • COVID-19 vaccines are effective at keeping you from getting COVID-19.
  • After you are fully vaccinated, you may be able to start doing some things you had stopped doing because of the pandemic.
  • Studies show that COVID-19 vaccines are effective at keeping you from getting COVID-19. Getting a COVID-19 vaccine will also help keep you from getting seriously ill even if you do get COVID-19.
  • COVID-19 vaccination is an important tool to help us get back to normal.
  • Learn more about the benefits of getting vaccinated: Key Things to Know About COVID-19 Vaccines

 

While DPAC cannot ensure that everyone in attendance at a DPAC event has been vaccinated, national surveys indicate 90% to 95% of Performing Arts Patrons have already been vaccinated or have an upcoming appointment to be vaccinated.

 

It’s the goal of State of North Carolina health officials that everyone in North Carolina gets a safe and effective COVID-19 vaccine—so that everyone can all get back to the people, places, and events we love this summer and fall. Toward that goal, DPAC is dedicating over $75,000 in digital, online and email media and marketing to the State of North Carolina’s vaccination information campaign.

What options are available if I am uncomfortable attending an event at DPAC this summer or fall?

 

If you are in a high-risk group or are just not comfortable going out to events yet, you have options.

 

Just let us know, no less than three-weeks before the event, that you are feeling uncomfortable about attending the event, and you can exchange your tickets for a credit toward the purchase of tickets to another DPAC event later in 2021 or 2022.

 

You can make this request via email at [email protected]       

When will the Broadway season resume for Season Seat Members?

DPAC, along with Broadway tour producers, agents, and our booking team at Nederlander’s New York offices, have been working non-stop to make sure Broadway’s biggest national tours return to DPAC in our 2021 / 2022 season.

 

Truist Broadway shows rescheduled from the Spring and Summer of 2020:

  • The Band’s Visit | October 5-10, 2021
  • Escape to Margaritaville | November 9-14, 2021
  • My Fair Lady | May 3-8, 2022
  • Jesus Christ Superstar | June 14-19, 2022

 

Truist Broadway at DPAC’s 2021 / 2022 Season

  • Tootsie | October 19-24, 2021
  • Ain’t Too Proud - The Life and Time of the Temptations | December 7-12, 2021
  • 1776 - The Musical | December 28-January 2, 2022
  • Hadestown | February 22-27, 2022
  • Oklahoma! | March 29 - April 3, 2022
  • Pretty Woman: The Musical | April 19-24, 2022
  • Harper Lee’s To Kill a Mockingbird | August 2-7, 2022

When will payment plans start for Season Seat Members?

For members on a payment plan, your 4 or 12 month payments will begin July 1, 2021.

 

Payments have concluded for last season’s shows (The Band’s Visit, Escape to Margaritaville, My Fair Lady, and Jesus Christ Superstar). No further payments or action are required for these events.

 

Why is DPAC promoting vaccinations?

 

DPAC understands that the decision to become vaccinated for COVID-19 is a personal decision and we believe everyone should make this personal decision based on their own risk analysis.

 

For our own organization, DPAC is strongly encouraging DPAC employees and DPAC vendors (who have staff that work onsite at DPAC), to become vaccinated. This is expected to become a requirement by some of the shows that will be performing at DPAC this fall. 

 

Regarding DPAC’s promotion of vaccination information, in our ongoing discussions with North Carolina’s Department of Health and Human Services, health officials have always stressed the importance of North Carolinians becoming vaccinated. For several months now we have helped publicize their “You Have a Spot, Take Your Shot” vaccination messaging.  This campaign included the latest State and Federal information on COVID-19 vaccines and how and where North Carolinians could schedule for a vaccination. We shared this message as a public service on our outdoor marquees, in outgoing emails to members and past ticket buyers, and on our website and social media sites.

 

More recently, the State of North Carolina announced an initiative called Bring Summer Back, a community-centered approach to help stop the spread of COVID-19. DPAC again volunteered to help share this public health message and we are one of 140 organizations participating in this new campaign.