Captioning
Captioning is for guests who have hearing loss. The audible elements of the performance are shown on a digital screen onstage or on your mobile phone in real time, as each line is spoken or sung.
- Captioning with a Digital Screen Onstage
- Captioning is available upon request for select performances.
- For Broadway performances, the first and / or second Thursday evening performance in an engagement is normally available for a guest to request Captioning.
- Requests must be made at least two-weeks prior to the performance and are subject to the availability of a Captioning service.
- Please submit a request for Captioning at least two weeks before your show by emailing DPAC at accessibleservices@dpacnc.com
- Once this service is confirmed, you’ll be contacted by DPAC’s Ticketing Team to assist with ticket purchase.
- Captioning with GalaPro Right on Your Mobile Phone
- GalaPro is an accessible service provider that travels with many Broadway shows.
- When provided by a Broadway show at DPAC, Captioning using the GalaPro app and software is available for all performances of that Broadway show and their engagement at DPAC.
- Current shows with GalaPro include Buena Vista Social Club (may not be available for all performances), Maybe Happy Ending, Death Becomes Her, MAMMA MIA!, Waitress, Hadestown, WICKED, and Phantom of the Opera.
- With this Captioning service, dialog and song lyrics from the show are transposed and streamed to appear as text on your mobile phone at any seat.
- You can use the app settings to adjust font size and brightness.
- Many users find the captioning service helpful to follow the show, especially when the actors have distinct accents and speak or sing quickly.
- To get started, simply download the free app from the App Store or Google Play.
- For more information visit the Guest Services kiosk located in the Entry Lobby on the ground floor of DPAC before the performance or download this user guide.
