Frozen

 GalaPro will be providing closed captioning and audio description services for all performances of Frozen.

 Performances with sign language are available upon request by e-mailing customerservice@dpacnc.com or by calling 919-680-2787 at least ten business days in advance of the scheduled performance.

For other services and accomodations, visit our Accessibility Page here.

Disney on Broadway performances are recommended for a general audience.

As an advisory to adults who might bring young people, Disney recommends its productions for age 6 and up.

All persons entering the theater, regardless of age, require a ticket.

• Cash is no longer accepted for snack or beverage purchases at DPAC’s lobby bars or snack and beverage stands.
• Snack and beverage purchases now require payment using credit or debit cards, Apple Pay or Google Pay or a DPAC gift card.
• If you happen to arrive at DPAC with cash only, guests may purchase a DPAC gift card in $20 increments at our Entry Lobby Guest Services window. These gift cards can then be used at any lobby bar or snack and beverage stand.

Disney on Broadway performances are recommended for a general audience. 

As an advisory to adults who might bring young people, Disney recommends its production for age 6 and up. 

Please note there is no age check for this show and all guests are welcome. 

All persons entering the theater, regardless of age, require a ticket. 

Lobby doors open 60 minutes prior to the start of the event and doors to the seating area open 30 minutes prior. 

Act 1: 1 hour, 3 minutes

Intermission: 20 minutes

Act 2: 46 minutes

Total: 2 hours, 12 minutes

• At this time, face covers are encouraged at this event, but not required.
• Please note that health or safety requirements are subject to change per requirements of local or state officials or as specified by individual shows.

All performances scheduled at DPAC normally take place as planned. For more information on our inclement weather policy, please visit INCLEMENT WEATHER FAQ.

• Photography and video recording using mobile phones is strictly prohibited.
• Mobile phones must be turned off before the start of the event.  
• GoPro’s, tablets, and cameras of any kind are prohibited at all DPAC events.

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• For your safety, all guests and their bags are subject to inspection before entry.
• This inspection may include the use of metal detectors.
• Restricted items include, but are not limited to: Alcohol, Cameras, Glass Bottles, and Weapons of any kind.
• In addition, no large bags are allowed including backpacks and large purses 12 or more inches deep.
• Small clutch purses are STRONGLY recommended.
• For family shows that allow very young children, diapers bags are allowed for guests with infants and toddlers (child must be present).
• Safety first is our goal. Please let us know if you have any questions or feedback at guestservices@DPACnc.com  

• Most tickets buyers purchase right from our website using the Buy Tickets button on this page.
• In addition to purchasing online, DPAC offers several other ways to purchase the seats you want to the best Broadway, concerts, comedy, family shows and special events in North Carolina.
• Our computerized ticket system enables you equal access to great DPAC seats whether you buy online, by phone, or in person at DPAC.
• For more details, visit our Purchase Seats page for complete information on purchasing great seats for all events at DPAC.
• All tickets for DPAC events are fully digital and only accessible via your mobile device.  A mobile ticket is the safest, most convenient, and flexible way to receive and manage your tickets while increasing protection against fraud. To learn more about mobile entry, please visit our Mobile Entry FAQ.

• Given the declining number of cases and the declining percentage of people who test positive here in our region, this show will no longer require verification of vaccination status or a negative test result as a condition of attending events.
• DPAC continues to encourage guests to consider public health guidance or advice from their medical providers on becoming fully vaccinated, receiving the booster vaccine (if eligible) or being regularly tested before coming to an event at DPAC.
• Please note that health or safety requirements are subject to change per requirements of local or state officials or as specified by individual shows.

A limited number of discounted tickets will be sold to winners of DPAC’s official digital lottery. Please visit Disney's FROZEN Digital Lottery for more information.