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Accessible Seating & Accessible Services

DPAC is committed to ensuring that our venue and events are accessible to everyone by providing a barrier free experience including accessible parking, courtesy shuttles, elevator and / or ADA compliant ramp access to all lobbies and seating areas, wheelchair accessible seating locations, accessible seats, accessible restrooms, assistive listening devices, audio description, captioning, sign language interpretation, and more.

For additional information, questions or details on an accommodation or service not listed below, please contact us via e-mail at AccessibleServices@DPACnc.com

Age Requirement

Please note that all guests require a ticket, regardless of age. Children under the age of 6 are not allowed at this performance. Children must be able to sit quietly in their own seat without disturbing other guests. As a further courtesy to our guests, DPAC recommends one parent or chaperone for every one child in attendance.

Cashless Payments for Snacks and Beverages at DPAC

  • Cash is no longer accepted for snack or beverage purchases at DPAC’s lobby bars or snack and beverage stands.
  • Snack and beverage purchases now require payment using credit or debit cards, Apple Pay or Google Pay or a DPAC gift card.
  • If you happen to arrive at DPAC with cash only, guests may purchase a DPAC gift card in $20 increments at our Entry Lobby Guest Services window. These gift cards can then be used at any lobby bar or snack and beverage stand.

Content Advisory

Not recommended for children under 8 years of age. Parental discretion is advised.

As Broadway shows do not have uniform "ratings" like movies, ticket buyers taking responsibility for making informed decisions regarding their purchases can be difficult. We recommend visiting the official website of each show or for many current Broadway shows, the websites listed below can offer more details to learn more about the shows and national Broadway tours coming to DPAC.

If you ever have questions about the content of a show or appropriateness of a show for children and teens, you can always contact us at GuestServices@dpacnc.com.

Digital Lottery

A limited number of discounted tickets will be available to winners of DPAC’s official digital lottery. Please visit WICKED Digital Lottery for more information.

Doors Open

Lobby doors open 60 minutes prior to the start of the event and doors to the seating area open 30 minutes prior. 

Event Schedule

Act 1: 1 hour, 28 mins

Intermission: 18 mins

Act 2: 1 hour, 2 mins

Total: 2 hours, 48 mins

Face Covers - Optional

  • Based on personal preference, face covers are welcome at this event, but not required.

Inclement Weather

All performances scheduled at DPAC normally take place as planned. For more information on our inclement weather policy, please visit INCLEMENT WEATHER FAQ.

Photography / Video Recording

  • Photography and video recording using mobile phones is strictly prohibited.
  • Mobile phones must be turned off before the start of the event.  
  • GoPro’s, tablets, and cameras of any kind are prohibited at all DPAC events.

Safety First - Bag Check

  • For your safety, all guests and their bags are subject to inspection before entry.
  • This inspection may include the use of metal detectors.
  • Restricted items include, but are not limited to: Alcohol, Cameras, Glass Bottles, and Weapons of any kind.
  • In addition, no large bags are allowed including backpacks and large purses 12 or more inches deep.
  • Small clutch purses are STRONGLY recommended.
  • For family shows that allow very young children, diapers bags are allowed for guests with infants and toddlers (child must be present).
  • Safety first is our goal. Please let us know if you have any questions or feedback at guestservices@DPACnc.com  

Special Effects

  • For many events at DPAC, the performances contain bright lights, flashing strobe lights and theatrical fog or haze.
  • DPAC does not control these lighting effects which are designed as part of the show and are used for dramatic effect.
  • Theatrical fog or haze, comprised of safety tested glycol, glycol/water mixtures, water, mineral oil, or dry ice, is used to make lighting effects more visible, and to create a specific sense of mood or atmosphere.
  • Some, but not all events provide DPAC with more specific advisories on these effects. When available, DPAC will post any added advisories below.

STROBE EFFECTS: There are strobe effects used approximately 55 and 65 minutes into Act I, and 25 minutes into Act II.

Tickets

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  • Most tickets buyers purchase right from our website using the Buy Tickets button on this page.
  • In addition to purchasing online, DPAC offers several other ways to purchase the seats you want to the best Broadway, concerts, comedy, family shows and special events in North Carolina.
  • Our computerized ticket system enables you equal access to great DPAC seats whether you buy online, by phone, or in person at DPAC.
  • For more details, visit our Purchase Seats page for complete information on purchasing great seats for all events at DPAC.
  • All tickets for DPAC events are fully digital and only accessible via your mobile device.  A mobile ticket is the safest, most convenient, and flexible way to receive and manage your tickets while increasing protection against fraud. To learn more about mobile entry, please visit our Mobile Entry FAQ.